FREQUENTLY ASKED QUESTIONS

How can we help you?

Our ticket rates are based on a child’s height. Children below 34 inches (2.8ft) are FREE to enter and may take a limited number of rides (height restricted and with an adult/guardian) Junior tickets available for children with a height of 35-55 inches.(2.9-4.5 ft) You may purchase these directly at the ticket counter.

Yes, we do have discounts for PWD and Senior Citizens. ID will be required upon purchase of tickets. However, some rides may not be suitable for them.

For Snow World, only 3 years old and above can enter. Below 3 years old are not allowed to enter inside. Guests with medical conditions such as hypertension, asthma, pneumonia, colds, fever, flu, heart problems and pregnant women are strictly not allowed inside Snow World.

We have a limited number of free parking spaces inside Belmont One, on a first come, first served basis.

Group discounts are for Company (family day, team building, bulk purchases and other events) and School tours (educational field trips) You may reach us at marketing@anjoworld.com

We do not have individual ride tickets. We offer the following; Unlimited rides ticket (Day Adventure Pass) and 3 (three) ride ticket called Super Tres. Snow World is also available. Please check our PRICE and PACKAGES pages on www.anjoworld.com for more information.

Yes as long as you have been stamped by our staff at the exit prior to your going out of the park and if you still have your pop tag attached to your wrist. Your tickets are valid only the day it is purchased (if bought at the gate) and used. You may re-enter only on that same day it is used.

In most cases, we will open on a rainy day, although we may close on days with heavy rains or storm. During a rainy day, most outdoor rides will be closed for the guest’s safety. Announcements will be done on our website and social media accounts

Rides currently under maintenance will be prominently identified \ at the main entrance The Park reserves the right to discontinue operations of a ride if in the interest of safety, it feels circumstances so warrant.

Ride Restrictions are reminders and requirements for every ride inside the
park. The minimum or maximum height and other restrictions are prominently displayed on signs before each ride. Some rides require a companion or an adult to accompany children as stated on the safety signage. Each rider is expected to evaluate each ride if he/she and his/her party can safely take the ride. For more information, kindly refer to the RIDES AND ATTRACTIONS page on www.anjoworld.com and when at the park please approach our Guest Relations Office located near the main entrance Area.

Smoking is strictly PROHIBITED inside the park, including the outdoor rides area.

Anjo World is located at Belmont One, Cebu South Road, Upper Calajo-an, Minglanilla.

Cameras are ALLOWED inside Anjo World. However, it is NOT ALLOWED inside Snow World. This is due to the abrupt change of temperature (from outside and inside Snow World) that may cause moisture and damage to your cameras or mobile phones.

Yes, we accept all major credit and debit cards, except AMEX.

We have a limited number of lockers for rent near the main entrance. Guests are reminded to secure their personal belongings while inside the park, Anjo World is not responsible for any loss or damage to them.

Sorry, we do not have strollers available for rent but we have a limited number of wheelchairs available at the park clinic.

Pets are not allowed inside the park.

Bringing in of outside foods and drinks are not allowed inside the park, except for infant food and/or drinks. Food Kiosks and Caffe Colosseo are available inside the park.

ALL WRISTBANDS AND TICKETS ARE:
  • VALID ON THE DAY OF PURCHASE
  • NON-TRANSFERABLE AND NON-REFUNDABLE.
  • MUST ALWAYS BE WORN WHILE INSIDE THE PARK. DO NOT REMOVE!
  • NO REPLACEMENT ONCE LOST OR DAMAGED.
AT EACH RIDE, PLEASE FOLLOW THESE REMINDERS:
  • NO RUNNING
  • NO LINE JUMPING
  • NO PUSHING
  • DO NOT LEAVE YOUR
  • PERSONAL BELONGINGS UNATTENDED
  • MOBILE PHONES AND/OR CAMERAS, SELFIE STICKS AND OTHER EXPANDABLE OR EXTENDABLE EQUIPMENT AND GADGETS ARE NOT ALLOWED.
  • Guests who do not follow the rules stated may not be allowed to ride.
SNOW WORLD REMINDERS
  • Guests with medical conditions such as severe Hypertension, history of Stroke, severe Anemia, with previous operations in the bones (minor or major) Asthma, Pneumonia, Colds, Fever, Flu, Heart Problems and pregnant women are strictly not allowed inside.
  • Slippers, sandals or any open-shoes, high heels are not allowed inside.
    Guests 4 (four) feet and above will be allowed to take the ICE SLIDE. Below 4 (four) feet should be accompanied by an adult.
  • Kids 2 years old and below are not allowed inside.
    Mobile phones, dslr and video cameras are prohibited inside.